ReplyRank radar interface
Live benchmark — tracking company reply rates

Most companies never
reply to email.

ReplyRank makes it visible. We contact public support inboxes, track every reply, and publish the numbers so the market can see who's responsive and who isn't.

62%
of companies never reply to support emails
SuperOffice study, 1,000 companies
12h 10m
average response time for those who do
Across all industries
3.43%
average cold email reply rate in 2026
Instantly benchmark report
80%
of companies think they deliver superior service
Bain & Company study

One outreach cycle,
zero manipulation.

01

We find your public inbox

support@, help@, contact@ — whichever your company lists. We verify it exists and is monitored before sending anything.

02

One email. One question.

We send a single verification message with a simple reply option. No pitch. No sales. Just a question: is this the right inbox? Companies can reply 1, 2, or 3.

03

We count every reply

Human replies. Auto-replies. Bounces. Opt-outs. All classified and counted. The public counter shows what actually happened.

04

Your score is public

Reply rate, rank, and trend visible to everyone. Claim your profile to see detailed breakdowns. The ranking creates the incentive.

Live public counter
Total replies
Human replies
Auto-replies
Bounced
Opt-outs
Reply rate

Updated in real time. Next outreach batch launching June 2026.

"80% of companies believe they deliver superior service. Only 8% of their customers agree."

We built ReplyRank because the gap between perceived and actual responsiveness is enormous — and nobody was measuring it publicly. Not once a year in a benchmark report. Not in a private dashboard. Publicly. In real time.

Companies that respond deserve to be known for it. Companies that don't should see it.

The bar for responsiveness
is set one reply at a time.

ReplyRank is free to claim your profile. We run the outreach, classify every response, and publish your score. The only thing you control is whether you reply.